['\n\n\n\n\nTerms and Conditions - Sterling Shine Cleaning Ltd\n\n\n\n

Terms and Conditions

Name: Sterling Shine Cleaning Ltd
Address: 42 Kingswell Road, Suite 3B, Bristol, BS6 5QT, United Kingdom
Telephone: +44 117 906 4523
Price range: ££

Introduction

Welcome to Sterling Shine Cleaning Ltd. These Terms and Conditions govern your use of our residential cleaning, end-of-tenancy cleaning, carpet and upholstery cleaning, deep cleaning, and eco-friendly cleaning services. By using our website or services, you agree to comply with these terms.

Services

Sterling Shine Cleaning Ltd provides professional domestic cleaning services including:

Residential cleaning
End-of-tenancy cleaning
Carpet and upholstery cleaning
Deep cleaning
Eco-friendly cleaning solutions

All services will be carried out with reasonable care and skill as expected in the house cleaning industry.

Booking and Payment

To book a service, clients must provide accurate information. Payment details and terms will be confirmed at the time of booking. Payments are required as agreed upon before or after the service depending on the contract.

We reserve the right to cancel or reschedule services if payment terms are not met or due to unforeseen circumstances.

Client Responsibilities

Clients agree to:

Grant access to premises at the agreed cleaning time.
Ensure any valuable or fragile items are secured or removed prior to cleaning.
Provide a safe working environment for our staff.

Liability

Sterling Shine Cleaning Ltd will take reasonable care during cleaning, but is not liable for:

Pre-existing damages or stains.
Damage from misuse, neglect, or failure to follow preparation instructions.
Loss or damage of personal items left unsecured.

In the unlikely event of damage caused by our staff, we will investigate and work to resolve any issues promptly.

Cancellation Policy

Cancellations must be notified in advance. Sterling Shine Cleaning Ltd reserves the right to charge a cancellation fee if adequate notice is not provided.

Privacy

Client information gathered during booking and service provision will be handled responsibly and in accordance with applicable data protection laws. We do not share your personal information with third parties except as necessary for service provision.

Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from use of our services or website shall be subject to the exclusive jurisdiction of UK courts.